Privacy Policy

1. Scope of this policy

This policy applies to YuvaCoders websites, landing pages, enquiry forms, admissions interactions, parent communications, and related educational services that refer to this notice. It is written to cover both public marketing pages and the way we handle personal data connected to course enquiries, trials, enrolment, school partnerships, and student support.

This policy does not override any school-issued notice, programme handbook, or separate consent form that may apply to a specific classroom, school programme, workshop, photo release, or online learning tool. Where a school or institutional partner is involved, that school may provide additional privacy information and may also have its own responsibilities under applicable law.

2. Information we collect

Information you submit directly

• Parent, guardian, or authorised adult name.
• Student name.
• Mobile or WhatsApp number.
• Email address.
• Student age, class / grade, school name, city, and preferred learning mode.
• Course interest, trial interest, school partnership enquiries, and free-text questions or messages.

Information we may collect if a student enrols

• Batch allocation, attendance, parent communications, progress notes, certificates, and support history.
• Project submissions, portfolio materials, or showcase entries shared as part of programme delivery.
• Operational details needed for classroom management, safety, and school coordination.

Information collected automatically

• IP address, browser type, device information, approximate location, page visits, timestamps, referring pages, and interaction data.
• Cookie and similar technology data used for website performance, analytics, and campaign measurement.
• Event data associated with page views, contact clicks, and registration actions on our website.

Communications and support data

• Messages, call records, or WhatsApp conversations when you contact us for admissions, support, or follow-up.
• School or institution enquiries from teachers, coordinators, or administrators.

We do not collect card or banking details on this website. If a fee payment is handled later through a separate payment link, bank transfer, or offline process, the privacy terms of the relevant payment provider or school process may also apply.

3. How we use information

We use personal data only for legitimate education, admissions, service, safety, and operational purposes, including to:

• Respond to enquiries, schedule demos or free trials, recommend a suitable course, and follow up on admissions.
• Communicate with parents, guardians, students, or schools by phone, WhatsApp, or email.
• Plan batches, understand age / level fit, support classroom delivery, and maintain enrolment records.
• Issue certificates, coordinate student projects, and support school or parent reporting where applicable.
• Improve our courses, website experience, and admissions process.
• Measure marketing and campaign performance, including which pages or actions lead to enquiries.
• Maintain site security, prevent misuse, investigate issues, and comply with legal obligations.

We do not make admission, discipline, or student evaluation decisions based solely on automated processing through this website.

4. Children, parents, and school data

YuvaCoders serves school-age learners. Because the services are designed for children and teenagers, we take extra care with data relating to minors. Our public website and enquiry forms are intended to be used by a parent, guardian, or another authorised adult acting for the student.

• We ask parents, guardians, or authorised school representatives to provide student information where needed for enquiries, admissions, class placement, or support.
• We collect child-related details such as age, grade, school, and course preference to recommend the right programme and manage delivery.
• We do not knowingly invite children to create public accounts, post publicly on the website, or disclose unnecessary personal data through the site.
• If we learn that a child submitted personal data directly without appropriate parent, guardian, or authorised school involvement, we may verify the submission, contact the parent / guardian, or delete the information.
• Where a programme is run in partnership with a school, the school may provide an additional privacy notice, consent process, or parent communication that also applies.

If a live online class, recording, classroom photo, project showcase, or school event requires additional notice or consent, we may provide that separately at the programme level.

5. Cookies and Meta Pixel

Our website may use cookies, pixels, and similar technologies to operate the site, understand traffic, and measure campaign performance. This includes the Meta Pixel on the public landing page.

• These tools help us understand page views, form submissions, contact actions, and whether ads or campaigns are leading to enquiries.
• They may collect device, browser, IP, and page interaction data.
• You can control cookies through your browser settings and, where available, platform-level ad preferences.

We do not knowingly use a child's school performance, learning progress, or classroom work for targeted advertising. Our intent is that public marketing measurement is directed at adult decision-makers such as parents and guardians.

6. When we share information

We do not sell or rent personal data. We may share personal data only where reasonably necessary to operate the service or where legally required.

• Hosting and infrastructure providers: such as website hosting and cloud service providers.
• Admissions and data tools: such as Google Firebase / Firestore or similar tools used to store and manage enquiry records.
• Measurement and marketing platforms: such as Meta for website event measurement on the public landing page.
• Communication providers: such as phone, email, or WhatsApp channels used to respond to your enquiry or support an enrolled family.
• Schools, teachers, or programme staff: where necessary to run a school-linked course, confirm enrolment, or support the student.
• Legal and safety situations: where disclosure is required by law, court order, regulatory request, fraud investigation, or to protect students, families, staff, or the public.

If YuvaCoders is reorganised, merged, or transfers substantially all of its educational operations, relevant data may be transferred as part of that process subject to applicable law and appropriate safeguards.

7. Retention

We keep data only for as long as reasonably necessary for admissions, education delivery, parent communication, certificates, safety, accounting, legal, and operational purposes.

• Website enquiry and trial records: typically up to 24 months after the last meaningful interaction, unless a longer period is needed for disputes, safety, or legal reasons.
• Enrolled learner records: during the programme and for a reasonable period afterwards to support certificates, parent queries, audits, repeat enrolment, or legal obligations.
• Marketing suppression records: where needed so we can honour an unsubscribe or do-not-contact request.

When information is no longer needed, we aim to delete it, anonymise it, or keep only the minimum record necessary for legal or operational reasons.

8. Security

We use reasonable technical, administrative, and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures may include access controls, role-based restrictions where practical, platform security controls provided by our service providers, and internal handling rules for admissions and student records.

No website, cloud platform, messaging tool, or storage system is completely secure. If you believe your information has been mishandled, please contact us immediately using the details below.

9. Your choices and rights

Subject to applicable law, you may ask us to:

• confirm whether we hold personal data about you or your child;
• correct, update, or complete inaccurate information;
• delete information that is no longer needed or that we are not required to retain;
• stop or limit certain communications, especially promotional follow-ups;
• withdraw consent where processing depends on consent.

For child-related requests, we may ask the parent, guardian, or authorised school representative to verify identity and authority before we act. Some records may need to be retained for legal, safety, academic, financial, or certificate-related reasons even after a deletion request.

10. Cross-border processing

Our technology providers may store or process information on systems located outside your city, state, or country. That means personal data submitted through the website may be processed in jurisdictions where our service providers operate. Where this happens, we expect service providers to handle data under their contractual commitments, platform safeguards, and applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our courses, school programmes, legal obligations, website features, or technology providers. When we make material changes, we will update the "Last updated" date on this page and may provide an additional notice where appropriate.

12. Contact and grievance support

If you have a privacy question, want to exercise a right, or believe data relating to you or your child has been handled incorrectly, please contact YuvaCoders using the details below:

• Email: yuvacoders.ai@gmail.com (recommended subject: Privacy Request)
• Phone / WhatsApp: +91 84462 55035
• Address: Near Ravindra Bhavan, Sanquelim, North Goa 403505, India

We aim to review and respond to privacy requests within a reasonable period. If you remain dissatisfied after contacting us, you may have the right to escalate the matter to the appropriate regulator or authority available under applicable law.